“hireEZ has it all—insights, search functionality, and an easy-to-use platform. It just makes everything easier.”
—Chad Venters, Vice President of Talent Acquisition at Dental Care Alliance (DCA)
Dental Care Alliance (DCA), one of the largest dental support organizations in the United States, faced mounting challenges in sourcing top-tier talent for critical roles such as dentists, hygienists, and specialists. With an ambitious hiring goal and a highly competitive market, their traditional “post-and-pray” recruitment strategy was proving inefficient and costly.
To address these obstacles, DCA partnered with hireEZ, transforming their talent acquisition process into a proactive, data-driven approach. By leveraging hireEZ’s AI-powered platform, Dental Care Alliance significantly improved offer-to-acceptance ratios, reduced job posting expenses by over 50%, and filled essential positions faster, enabling the organization to maintain its growth trajectory.
We spoke with Chad Venters, Vice President of Talent Acquisition, to learn more about the successes Dental Care Alliance’s recruiting team achieved with hireEZ.
About Dental Care Alliance’s talent acquisition team
Dental Care Alliance recruits for a wide range of roles, from dental support staff to specialists. Their recruiting teams are structured to target different talent areas, with six recruiters focused on doctors, four on hygienists, four on staff roles, and a separate team of three dedicated to outbound sourcing. They hire for positions such as:
- hygienists
- dentists
- specialists
- office managers
- support roles
This year, Dental Care Alliance is on track to fill 2,500 total roles. This includes an ambitious goal of recruiting over 600 doctors and hygienists, representing 40% growth year-over-year.
Challenges that Dental Care Alliance’s team faced
Budgetary Concerns
Dental Care Alliance was also spending substantial amounts on clunky platforms and costly job postings without seeing great results. Their reliance on job ads led to high expenditures, but the return on investment was lacking. With limited success in filling key roles, the cost of recruitment continued to climb.
Hard-to-fill roles
Dental Care Alliance faced significant difficulties sourcing candidates, particularly in specialized dental roles. In certain markets, finding qualified talent was a major hurdle due to limited availability. As Chad explains, “We may be looking for a specialist, and there may only be 10 of them in the entire state.” The lack of precise geographical targeting in other platforms made it challenging to efficiently find candidates in these tough markets, resulting in a slower and less effective recruitment process.
Inefficiency
Inefficiencies in their previous tech stack further complicated the recruiting process. Running searches out of their ATS was cumbersome, involving too many clicks and manual tasks. This took valuable time away from recruiters, reducing their ability to focus on engaging candidates and closing deals. Inaccurate candidate data and incomplete information also made it difficult to establish relationships with potential hires quickly and effectively, adding to the frustration in a competitive market where the first person to make an offer generally wins.
Solutions and results with hireEZ
Targeting specialized talent with precision
hireEZ’s AI Sourcing function has revolutionized Dental Care Alliance’s approach to recruitment, especially in challenging markets. By utilizing advanced filters for geographical targeting and radius searches, Chad’s team can now quickly and accurately pinpoint passive candidates, even in regions with limited talent pools. “The access to information that you get from hireEZ is invaluable,” explains Chad. “You can go in and run a search, and we can identify candidates within that radius. If we don’t find anybody in that radius, we can cascade out a little bigger.”
This AI-driven approach allows for precise refinement of search parameters based on location, and the flexibility to expand search areas as needed.
Streamlining workflows and building better candidate relationships
The platform has simplified Dental Care Alliance’s recruitment workflow, allowing recruiters to focus on high-value activities like building relationships with candidates. The intuitive search functionality, powered by AI, has drastically reduced the number of manual processes, freeing up time for more meaningful candidate engagement. This efficiency has been crucial for Dental Care Alliance’s lean recruiting team.
“When I think about recruiting and recruiters, I think it’s all about efficiency,” explains Chad. “Some of these systems are built based on the developer’s thought process as opposed to the recruiter’s. And I think that’s huge. Every time my recruiters have to click to build out a search or to build out a campaign, it takes time away from what they’re really doing.”
An important part of this efficiency stems from hireEZ’s reliable candidate contact information, which has enabled recruiters to reach out quickly. By providing accurate and up-to-date contact information, hireEZ improved the speed and quality of Dental Care Alliance’s outreach, allowing for faster and more personalized communication. By optimizing their recruitment efforts and reducing time spent on searches, Dental Care Alliance has strengthened its relationships with candidates from the outset.
Cutting costs and boosting results
Implementing hireEZ has brought substantial improvements to Dental Care Alliance’s recruitment process, particularly in cost management and efficiency. The platform’s robust CRM capabilities and effective reach to passive candidates have significantly reduced Dental Care Alliance’s reliance on costly job postings and a “post-and-pray” approach. This strategic shift has enabled Dental Care Alliance to cut its Indeed budget by 60% year-over-year and reduce its total recruitment budget by about 20%, leading to considerable savings in overall recruitment costs.
Additionally, hireEZ has greatly enhanced Dental Care Alliance’s offer-to-acceptance ratios. Previously, the ratio stood at approximately 2.2:1 for doctors and 2.4:1 for hygienists. With hireEZ’s streamlined processes, these figures have improved to 1.8:1 for doctors and 1.3:1 for hygienists. This boost in efficiency has notably reduced time-to-hire, allowing Dental Care Alliance to fill positions more quickly and effectively, optimizing both their budget and recruitment outcomes.
A Trusted Partner in Recruitment Transformation
hireEZ’s customer support has been a critical component of Dental Care Alliance’s recruitment success. Chad has built a strong relationship with the hireEZ team, appreciating their commitment to taking feedback, making continuous improvements, and providing hands-on support. “To me, relationships matter,” says Chad. “That’s one of the things that really kind of pulls me to hireEZ, is that they’re always willing to take feedback. They’re willing to adapt.” This responsive and adaptable approach has enabled Dental Care Alliance to fully leverage hireEZ’s capabilities and continuously refine its recruitment process, making hireEZ a trusted partner in their ongoing recruitment transformation.
To discover how hireEZ can revolutionize your recruitment process and help you achieve similar results, book a demo with us today. Experience firsthand how hireEZ can transform your talent acquisition strategy, create better candidate experiences, and drive your success.
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